Shipping & Refunds
SHIPPING POLICY
All orders are fulfilled & shipped to you within 2-5 days upon ordering. Monday to Saturdays with some exceptions due to the HOLIDAY SEASON, you may experience package process delays. Arrival times very do to shipping options.
Shipping options that we offer depend on your location. We offer STANDARD, FLAT RATE shipping at this time. UPS & FEDEX updating soon.
* We are NOT responsible for any International duties, taxes or fees with your order that may accrue.
SHIPPING COSTS:
* CANADA: FREE shipping on all orders over $125.00 or more.
* Standard FLATE Shipping is $16.00.
* UNITED STATES: FREE shipping on all orders $125.00 or more.
* Standard FLATE Shipping is $16.00
*
* INTERNATIONAL : FREE Shipping on all orders $125.00 or more.
Standard FLAT $30.00
RETURN & EXCHANGE POLICY
For any reason you are not 100% satisfied with your order we offer a full refund in 14 days upon receiving your order.
*ALL RETURNS received with in the allowed 14 days from ORIGINAL purchase date will refunded once we have received the order.
*Shipping charges are non - refundable and are the responsibility of the customer.
**Upon returning your order please package the item/items in the ORIGINAL packaging to prevent breakage or damage while they are in transit.
* If placing an order that includes a gift with purchase you may keep that gift.
*Please DON'T use the items as they will NOT be REFUNDED. They must be returned to us in the original packaging and 14 days from receiving the items.
If any of your items arrived damage please notify us by email - info@thebrushboxxboutique.com within 2 days of receiving the item/ items so we can assist you and send out a replacement. If 7 days pass from receiving your order and have NOT notified us at thebrushboxxboutique unfortunately will will not be able to send out or replace the damaged item/items.
***SOME RETURN EXCEPTIONS APPLY.***
*If due to a Manufacturing issue, your brush/brushes will have a one time replacement. Due to normal wear and tear from daily usage they will not be replaced. But maybe considered.
FOR RETURNS EMAIL US: info@thebrushboxxboutique.com
From all of us at THEBRUSHBOXXBOUTIQUE.COM, thank you for your orders and we hope you enjoy the products. Please leave a review and follow us on Facebook, Instagram and our You Tube channel.